3232 Snelling Ave S., Minneapolis, MN 55416

 EMAIL  or 612-721-8868

 

 

Our goal at Roy’s is to provide the highest quality service available for your motorcycle at a fair price.  Please read the tips below to help ensure that your time and money is well spent when utilizing our services.

 

 

Scheduling:  All repair work is by appointment.  After the initial inspection we’ll inform you what repairs are required along with a more precise estimate.  For this reason we ask that you remember we cannot always fix a bike the day it comes to the shop.  Frequent calls to us for ‘updates’ only delay repairs and add to work associated costs. Please have your bike ½ full of gasoline when dropping off for service work.  

 

Payment:  Roy’s accepts payment in the form of cash, personal check, or credit card.  Checks must clear before completed bikes can be released and we must know you before we can accept a check.  Due to the ever-increasing fees from credit card companies we do charge an additional 5% to your bill if using a credit card.  A minimum purchase of $35 is required.  Because we are a small company some items must be paid for in full or a partial deposit made before we can begin work.  This includes work on motorcycles more than 10 years old as well as special order parts, and work sent out of the shop to be completed (i.e. rust removal from gas tanks).  If you have an older bike please expect to leave a deposit of 50% of the initial estimate the day you drop of your bike.  Keep in mind that leaving a significant deposit will speed up the repair process because the mechanic will not have to stop work while we attempt to contact you for an increase in the amount you will approve for repairs.

 

Shop Supplies, Environmental Fees, and Waste Disposal: Most services result in the use of supplies such as lubricants, cleaners, and very small parts that cannot individually be itemized.  The fee will vary by what services you are having completed, but average between 3-6% of the labor billed.  Additionally, there are environmental fees per bike of $2-7.  Lastly, certain items like batteries, tires, coolant, and contaminated gasoline have their own disposal fees.  You are welcome to dispose of these items yourself, just advise us that you wish to do so when you schedule your appointment.

 

Gasoline:  We cannot make your cycle run well if it contains poor quality or contaminated fuel.  It will have to be replaced.  This is something you can do by siphoning out the gas or we can do it and return the gas to you so that it can be burned in your car.  If we have to dispose of the fuel it is $35 per gallon.  When we put gas in your tank it will be non-ethanol.  It costs a bit more at .50 to .75 per gallon over regular priced unleaded.  There is no fuel additive that can undo that damage that ethanol based fuels will do to your system.  We highly recommend using the non-ethanol fuel for the health of your bike.  The closest station that provides non-ethanol fuel is at 46^th and Minnehaha Ave.

 

Cleaning:  Bikes need to be clean when we work on them.  It is recommended that if you have any sort of leaks or if the bike has been sitting for a few weeks that you visit a local do-it-yourself carwash to spray off the bike.  We can also do this for $35 per bike.  The closest car wash is located at 42^nd and Hiawatha.

 

Engine Oil:  Most modern motorcycles use engine oil to lubricate the clutch and transmission; therefore, it is important to use motorcycle specific oil that contains the required additives for these components.  NEVER USE API RATED CAR OILS unless it is a dire emergency!  Roy’s standard oil passes all manufacturers warranty tests and will last approximately 2500 miles before it will need to be changed.  We use 20W40 because it works well with Minnesota summers.  If you use your bike in colder weather let us know and we can make an adjustment to 10W40.  Riders who put in excess of 2500 miles per year on their bike should consider using a semi- or full synthetic oil.  

 

Winter Storage:  End your season right and get your repairs done at up to a 20% discount on labor when you pay your invoice by February 10th.  We provide storage for up to 150 motorcycles each fall, beginning Nov 1^st thru April 1^st.  When you have service work performed at the same time you will receive a discount on labor in additional to benefiting for our Annual Winter Parts Sale.